General Terms and Conditions (GTC)
Version: 05 November 2025
0. Disclaimer (No Legal Advice)
The information contained herein does not constitute legal advice and should not be relied upon as such. Specific requirements regarding legal terms and regulations may vary between federal states and/or legal systems. As outlined in our Terms of Use, you are responsible for ensuring that your services comply with the laws applicable to you. To ensure full compliance with your legal obligations, we expressly recommend seeking professional legal advice to better understand which requirements apply to you specifically.
1. Scope and Provider
(1) This website (the “Site”) and/or the services, including any related mobile applications (collectively: the “Services”), as well as the booking of the services we offer (the “Offered Services”), are owned and operated by:
Praxis am Mariannenplatz
Davide Iannone
Mariannenplatz 4, 80538 München-Lehel, Deutschland
Telefon: +49 151 21 70 83 33
E‑Mail: coaching@davideiannone.com
Internet: www.davideiannone.com
(2) These Terms and Conditions (“Terms”) govern the conditions under which visitors or users (collectively: “Users” or “you”) may access or use the Site and/or the Services and make bookings.
(3) By accessing or using the Services, you agree to these Terms. If you do not agree with all of the Terms, you may not use the Site or make bookings.
(4) You affirm that you are of legal age and have the legal capacity to enter into a binding agreement based on these Terms. Minors require the consent of their parents or legal guardians.
2. Booking of Offered Services
(1) You may schedule appointments for Offered Services via the Site or through other means (e.g., email/telephone). By scheduling an appointment, you agree to appear at the specified time and location and to pay the stated price using the agreed payment method.
(2) If you cannot attend an agreed appointment, please note the following cancellation rules due to time and cost planning (1–2 hours are reserved per appointment):
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Cancellation from 3 days before the appointment: 50% fee
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Cancellation 1 day before the appointment: 75% fee
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Cancellation on the same day: full fee
These timeframes exclude weekends/holidays. Monday appointments may be cancelled free of charge until Thursday at 10:00 a.m.
For cancellations after this deadline or in case of no-show, there is no claim for a refund of payments already made; outstanding fees may be charged.
(3) Before completing the booking, the selected services, dates, and total price are displayed in a booking summary. By clicking the button “book with obligation to pay,” you submit a binding booking request and accept these Terms.
(4) After your booking, you will receive an automatic confirmation email. This confirms only the receipt of the booking. The contract is formed only once we send our booking confirmation. By way of exception, if you use an instant payment method offered by us (e.g., real-time transfer, PayPal), the contract is concluded at the moment the payment process is completed.
(5) Our prices are published on the Site. We may change prices for the future and correct obvious pricing errors. For already confirmed bookings, the agreed price applies.
(6) Payment is due before the service begins. For offline payment, the full amount must be paid before the appointment. We may refuse to perform the service until payment has been received.
3. Refunds for Cancellations (Force Majeure)
Appointments may be cancelled in rare cases due to events beyond our control (e.g., natural disasters, official orders, illness). In such cases, we will offer you an alternative date; if this is not possible or unreasonable, you will receive a refund of fees already paid.
4. Storage of Payment Information
If you choose to save a payment method for future bookings, payment details will be processed in accordance with applicable industry standards (e.g., PCI DSS). Stored cards are identified by the last four digits.
5. Right of Withdrawal (Consumers)
(1) Withdrawal Instructions
For bookings of our services made via the Site or by means of distance communication, consumers have a right of withdrawal under the following conditions:
You may withdraw from this contract within 14 days without giving reasons. The withdrawal period begins on the day the contract is concluded.
To exercise your right of withdrawal, you must inform us at:
Praxis am Mariannenplatz
Owner: Davide Iannone
Mariannenplatz 4, 80538 Munich (Lehel), Germany
Phone: +49 151 21 70 83 33
Email: coaching@davideiannone.com
by means of a clear declaration (e.g., letter or email) of your decision to withdraw from the contract. It is sufficient to send the notification before the withdrawal period expires.
(2) Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you without delay and at the latest within 14 days from the day we receive your withdrawal notice. We will use the same payment method that you used, unless expressly agreed otherwise.
(3) Services During the Withdrawal Period
If you request that the service begin during the withdrawal period, you must pay an appropriate amount corresponding to the portion of services already provided up to the time you notify us of the withdrawal.
(4) Expiry of the Right of Withdrawal
The right of withdrawal lapses for contracts concerning services (e.g., coaching) when the service has been fully performed after you have expressly agreed to performance beginning before the withdrawal period ends and confirmed your knowledge that you lose your right of withdrawal once the contract has been fully performed.
(5) Model Withdrawal Form
(If you wish to withdraw from the contract, please complete and return this form.)
— I/we () hereby withdraw from the contract concluded by me/us () for the provision of the following service:
— Ordered on ()/received on ():
— Name of consumer(s):
— Address of consumer(s):
— Signature of consumer(s) (only for notifications on paper):
— Date:
(*) Delete as applicable.
6. Warranty for Offered Services
We are liable for quality defects of paid services in accordance with statutory provisions. Free information/materials are provided without warranty.
7. Vouchers, Gift Cards & Discounts (optional)
From time to time, vouchers, gift cards, or discounts (“Offers”) may be provided. Offers are valid only for the specified period, are non-transferable, and may not be sold, exchanged, duplicated, or distributed without our written consent. Special conditions may apply and will be stated with each Offer.
8. Permitted Use of the Site and Services
(1) The Services are provided for informational purposes and private use. You must comply with all applicable laws.
(2) In particular, the following is prohibited:
(i) unlawful or improper use;
(ii) interference with security functions;
(iii) tampering with content;
(iv) uploading harmful software;
(v) unsolicited advertising/spam;
(vi) automated extraction/monitoring without permission.
We may investigate suspicious activity and block access.
9. Intellectual Property Rights
(1) Content and materials of the Site and Services (texts, graphics, layouts, trademarks, etc.) are owned by us or licensed (“intellectual property rights”). No rights are transferred unless required by law.
(2) Where digital content forms part of a booking, your usage rights follow the respective service description.
10. Disclaimer for Free Services
Free information is provided “as is,” without any guarantee of availability, accuracy, or suitability (except in cases of fraudulent concealment of defects). Access may be temporarily suspended for maintenance/updates. Warranty rights for paid services remain unaffected (see Section 6).
11. Indemnification
You indemnify us against claims by third parties arising from unlawful or contractual misuse of the Site/Services by you, insofar as you are responsible for such actions.
12. Limitation of Liability
(1) For paid services, we are liable without limitation for intent and gross negligence; for simple negligence, only for breaches of essential contractual obligations (cardinal obligations). In these cases, liability is limited to the typical foreseeable damage. We are fully liable in cases of injury to life, body, or health, under the Product Liability Act, or for assumed guarantees.
(2) These provisions also apply to our representatives, employees, and vicarious agents.
13. Changes to the Terms and Services
We may amend these Terms for valid reasons (e.g., legal changes, new features). We will inform you of material changes to ongoing Services in advance. Changes are deemed accepted if you do not object within 2 months. In case of objection, we may terminate the contract at the effective date.
For new bookings, the Terms valid at the time of booking apply.
14. Links to Third-Party Websites
External links lead to content of third parties for which we are not responsible. At the time of linking, no legal violations were apparent. If we become aware of any violations, such links will be removed immediately.
15. Applicable Law; Dispute Resolution
(1) The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection regulations of your place of residence remain unaffected.
(2) The European Commission provides a platform for online dispute resolution at: https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute resolution before a consumer arbitration board.
(3) Court venue: If you are a merchant or have no general place of jurisdiction in Germany, exclusive jurisdiction shall lie with the courts in Munich. For consumers, the statutory place of jurisdiction applies.
16. Final Provisions
(1) Any waiver of rights under these Terms requires written form.
(2) Headings serve only for clarity and have no legal significance.
(3) If any provision is invalid, the remainder of the Terms remains effective (severability clause).
(4) Assignments of rights/obligations from the contractual relationship require our prior written consent.
(5) These Terms constitute the entire agreement and replace previous arrangements.
(6) Provisions that naturally continue after termination (e.g., liability, indemnification) remain in effect.
17. Contact
Praxis am Mariannenplatz
Inhaber: Davide Iannone
Mariannenplatz 4, 80538 München-Lehel, Deutschland
Telefon: +49 151 21 70 83 33
E‑Mail: coaching@davideiannone.com
Internet: www.davideiannone.com
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